Business Innovation, Technology and Security Management Director

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Business Innovation, Technology and Security Management Director

Salary

$120,000.00 - $130,000.08 Annually

Location

Denver Metro, CO

Job Type

Full Time

Job Number

QAA 00136 PM II 5.17.24

Department

Department of Early Childhood

Opening Date

05/17/2024

Closing Date

5/31/2024 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

710 S. Ash Street, Denver, CO 80246

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Naomi Gonzales; naomi.gonzales@state.co.us

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

STATE OF COLORADO RESIDENCY REQUIRED

NOTE: This announcement may be used to fill multiple openings.

Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone. The Governor's staff includes offices for budgeting, communications and outreach, legal counsel, legislative liaison, operations, policy and research, and scheduling.

Committed to Diversity - We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. If you’re looking for a place where you can be your authentic self at work and celebrate the uniqueness of those around you, then we want to talk to you! State of Colorado employees were asked to reflect on their experience with equity, diversity, and inclusion. Click here to learn more about their experiences Colorado For All - Colorado Employees Reflect on Equity, Diversity, & Inclusion (https://www.youtube.com/watch?v=eAPo-IRsOZU&t=3s)

We offer a generous benefits package including:

• 11 paid holidays per year plus vacation and sick leave

• Medical, dental, and vision plans

• State paid life insurance policy

• Choice of 2 retirement plans (defined benefit or defined contribution)

• Optional 401(k) and 457 plans

• State paid short-term disability coverage

• Additional optional life and disability plans

• Credit Union membership

• Training and professional development

To learn more about State of Colorado benefits visit:https://www.colorado.gov/dhr/benefits.

This position will have the opportunity for a hybrid schedule (combination of in-office and remote workplace). Please note - equipment provisioning and certain onboarding tasks will take place in person, in our Denver office, on the first day of employment.

The Colorado Department of Early Childhood (CDEC) ensures the delivery of a comprehensive, community-informed, data-driven, high-quality, and equitable early childhood system that supports the care, education and well-being of all Colorado's young children, their families and early childhood professionals in all settings. CDEC provides access to collaborative, coordinated, quality early childhood programs and support to children, families, and early care professionals in an effort to best prepare Coloradans for future success. CDEC works with many partners, including parents, schools, child care providers, Early Childhood Councils, counties, Community Centered Boards, early intervention service providers, family resources centers, county human services, county public health, businesses, community organizations, and other stakeholders to provide high-quality early childhood and family support programs.

Business Innovation, Technology, and Security (BITS) is responsible for managing the Department’s information technology (IT) applications, technology service providers, including relations with the Governor’s Office of Information Technology (OIT), and vendors. The Team serves as the main point of contact for departmental issues involving technology resources and needs and coordinates activities with the program staff for IT support of Department-wide operations, maintenance, modernization, and implementation of new IT systems.

Description of Job

What you’ll be doing:

This position will oversee the technology team and direct the operations of the Information Technology teams as a whole under the guidance of the Deputy Executive Director. This position will oversee the day-to-day operations of CDEC information and technology team and help manage the growth and staffing management needs of the quickly growing new division within Administrative Solutions. This position provides leadership to help the organization cope with change and the management to help the organization complexity.

The successful candidate is required to be responsive and adaptive to the operational needs of the organization and the direction of the Deputy Executive Director. The position is responsible for and in coordination with the Deputy Executive Director for the implementation of operational development and strategy related to technology management across CDEC and in translating vision, goals, and objectives into outcomes through Agile transformation. This position is responsible for the management of Information Security, project manager, accessibility and administration of policies and standards and directing the planning and implementation of defenses against security breaches, and audits existing systems for vulnerabilities.

Key Responsibilities Include:

IT Strategic Direction:

• Strategic direction for technology initiatives and projects, including Agency OIT Roadmaps Work with each division to create strategic IT plans.

• Leadership and governance for technology in each Division, through consultation with Division technology liaisons.

• Documents and aligns internal business processes to new IT projects.

• Advocates for the Department in decisions about enterprise technology.

• Project leadership for State technology initiatives, including expanding broadband, IT accessibility, tech debt, and data governance/data sharing.

• Oversight of Department IT initiatives for overall prioritization and to mitigate risk.

Technology Management & Communications:

• Data and information compliance officer for the Department.

• Consultation and coordination with Division IT liaisons to advocate for Division-specific OIT initiatives and technology needs.

• Primary liaison, partnership, and communication with the Department’s OIT Director, the Business Product Directors group, and OIT’s Customer User Group.

• Liaison and communication to EDO’s leadership team for highly visible projects. Support onboarding of new division tech liaisons.

• Understand and champion tech best practices – including development and implementation within the Department.

• Coordinate and encourage technology sharing between divisions for efficiency and cost savings.

• Manage and assist with technical communication from OIT to the department. Review communication to make sure that it is easily understood by the end users.

• Escalates critical issues on behalf of the Department to OIT, and ensures escalation of issues from OIT to the Department and Divisions.

• Work with other Department key personnel on cross-departmental partnerships with OIT.

Process and Performance Management:

• Understanding of CDEC and division resources as well as OIT committed resources on current projects. Ensure resource allocation for OIT and CDEC without jeopardizing other priorities and in-flight projects.

• Process implementation for IT Asset Management requirements.

• Reviews high-risk and high-profile contracts and vendor agreements prior to OIT review. Measure and track significant service levels and project delivery.

• Assists divisions with vendor engagements if needed, including procurement, mitigation, and contracts elements.

• Foster a business-centric performance model to further CDEC’s mission with technology.

Fiscal Management - IT Expenditures Oversight and Coordination:

• In conjunction with Financial Services, implementation and management of the department’s Real Time Billing process.

• Monitor for budgetary and service impacts to CDEC; coordinate CDEC responses to feedback requests; determine budgetary impact by division of proposed rate and service changes.

• In conjunction with Financial Services, monitor annual legislative budget requests for budgetary and service impacts to CDEC; determine impact by division of proposed decision items, budget amendments, and other change requests.

• Coordinate with the department’s OIT Manager to manage the annual Utilization Planning process.

• Work directly with Department budget staff on CDEC budget and performance planning as it relates to technology; oversight of Real Time Billing.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

Option I: Experience

Nine (9) years of recent professional experience in technology portfolio management, technology project management, program management, or deploying technology.

Option II: Combination of Education and Experience

Bachelors' degree in a technology related discipline, business, or other comparable field of study related to the work assignment; AND

Five (5) years of recent professional experience in technology portfolio management, technology project management, program management, or deploying technology.

Please note:The required experience must be substantiated within the work experience section of your application and in the supplemental questions. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section and supplemental questions of your application will be reviewed to determine this. “See Resume” statements on the application will not be accepted. In addition,part-time work will be prorated.

Substitutions:

• Additional related experience may substitute for the education on a year-for-year basis.

• Additional appropriate education in a related field may substitute for the experience requirement on a year-for-year basis.

Preferred qualifications:

• State experience relevant to this position

• Demonstrated career background and experience in technology.

• Experience with successful customer and stakeholder relationship management in a technology environment.

• General understanding of and experience with budget and allocations including funding sources specific to State Government (tax, grants, cash, etc.).

• Experience in a leadership role managing technology teams or projects.

• Experience and understanding of the importance of the business requirements and roles and responsibilities in building IT infrastructure and systems.

DEFINITION OF PROFESSIONAL EXPERIENCE:

Work that involves exercising discretion, analytical skill, judgment, and personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

CONDITIONS OF EMPLOYMENT

• Applicants must pass a thorough background check prior to employment.

• Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

  APPEAL RIGHTS:

  If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

  An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ( dpa_state.personnelboard@state.co.us ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

  For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://careers.colorado.gov/how-to-apply) (PLEASE READ CAREFULLY)

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Complete Applications must include the following documents:

• A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)

• A cover letter and resume must be submitted with the application for consideration. Your cover letter and resume must provide sufficient detail about your background and experience to allow the screening panel to properly assess your experience in the required elements, including your experience and achievements.

• A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)

• If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.

• If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.

  Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

  Comparative Analysis Process

  The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.

  Failure to submit properly completed documents by the closing date will result in your application being rejected.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

ADAAA Accommodations: The Colorado Department of Early Childhood is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the Human Resources Specialist:ely.behrhorst@state.co.us

The Department does not offer sponsored visas for employment purposes.

Technical Assistance

If you experience difficulty in uploading or attaching documents to your online application, or for any other technical difficulties, call NEOGOV technical support at 855-524-5627 anytime between 6:00 a.m.-6:00 p.m. (Pacific Time).

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

All positions at the Department require that potential employees undergo a thorough background check. As a condition of employment, you are required to submit to pre-employment screening if offered the position. Are you willing to meet this requirement?

• Yes

• No

  02

  Are you willing to accept an offer within the posted salary range?

• Yes

• No

  03

  Former state employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. Otherwise, please list N/A.

  04

  This position has been designated as hybrid. The Hiring Manager will discuss the expectations and details of the schedule with you during the interview process. A hybrid position can work a portion of the time from home and a portion of the time in the state workplace location. A workspace is provided for the employee when they come into the office, which could include a cubicle, office, or hoteling station. When required to come into the assigned state workplace, the employee is required to bear the expense of commuting. Do you understand this expectation and are you willing to meet this requirement? [Please write "YES" in the space below in order to continue in the selection process.]

  05

  List any additional relevant experience you would like us to consider in determining if you meet the qualifications of this position. Please, include the months and years relevant to the experience you describe.

  06

  Please share your experience in solving complex business problems related to IT infrastructure and systems. How do you identify a good technology solution to solve the problem/s. And what comes next, i.e. building a plan, communication to stakeholders, determining and securing budget, etc.?

  07

  Please describe your leadership style, specifically related to managing technology teams or projects. Why did you choose this style as your preferred approach? What worked well with this approach and what did not?

  08

  Please describe your understanding and experience, if any, with budget and funding sources specifically related to State Government (i.e. tax, grants, cash, etc.)

  09

  This position requires collaboration and good relationships with internal customers and various other stakeholders. Please describe how you build consensus or gain buy-in from various stakeholders, while maintaining good relationships.

  Required Question

Agency

State of Colorado

Address

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Website

https://careers.colorado.gov/

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