Job Summary:

Under the supervision of the Parking Operations Manager the Parking Operations Supervisor will monitor, supervise and handle the parking, traffic, and garage issues at Huntington Place.

Key Job Elements:

• Assist in the planning, set-up and execution of all traffic control plans.

• Work closely with Event Coordinators on timing of traffic flow for the Center and the needs to divide or reserve portions of the parking area.

• Work closely with Detroit Police Department on all events maintaining traffic flow into lots. Also assist police with keeping a sharp eye out for illegal activity in the parking lot and around the building.

• Responsible for the coordinating and selling of parking for all monthly and pre-paid patrons.

• Train and develop Maintenance and Attendant staff.

• Assure that all equipment needed for parking control during events including cones, barricades, signs, parking equipment and ticketing machines are functioning properly.

• Maintain inventory of all parking lot related equipment and uniforms.

• Prevent distribution of fliers and other advertising material in parking lots.

• Assure parking lots are maintained in a fashion that appropriately represents the Center.

• Assist patrons who have car challenges at the end of events.

• Act in a professional manner with clients, employees, patrons and others encountered in the course of employment.

• Provide the best service possible to every client, patron and vendor.

• Work extended and/or irregular house including nights weekends and holidays as needed.

• Ability to make sound judgment and represent the Parking Services Department in a professional manner.

• Other duties and responsibilities as assigned.

Qualifications:

• Education - A high school diploma.

• Experience - 2+ years of related experience in parking and security. Operate equipment such as light trucks, gator, carts, hand trucks and light power driving equipment. Work with automated pay parking systems. Operate a computer using Word, Excel, Outlook, portable radio and other related standard office equipment. Two plus years of cash handling or auditing experience.

• Communication Skills - Follow oral and written instructions and communicate effectively with others in both oral and written form.

• Organized - Able to prioritize work to meet deadlines.

• Customer Focus - Work effectively under pressure and/or stringent schedule and produce accurate results. Maintain an effective working relationship with clients, employees, and patrons. Remain flexible and adjust to situations as they occur.

• Licensed - Have a valid State of Michigan driver’s license.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.