Job Summary

The position of a Human Resources (HR) Generalist is fundamental role within the Human Resources function of our organization. Principally, the HR Generalist is responsible for the day-to-day management of HR operations by managing the administration of policies, procedures and programs of SHI. The HR Generalist will be crossed trained in multiple areas that will support Human Resources’ mission with onboarding, employee relations, benefits, career engagement and recruiting.

This position reports into the Human Resources Manager - International and is required to attend the Milton Keynes or Barnsley SHI office location.

About Us

SHI UK has been established for over 20 years, growing from a small satellite office to now our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms.  

With our organic growth and stability within the EMEA market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.  

SHI provide innovative solutions and world-class support, as standard, from over 30 offices throughout the U.S, the U.K, Republic of Ireland, Canada, France, Australia, Netherlands, Hong Kong, Singapore and South Korea.

Responsibilities

Include but not limited to:

• Handle administrative tasks for onboarding, new-hire orientations, benefits, compensation, change management, offboarding, including data entry in Human Resources Information Systems (HRIS) and audits for accuracy and compliance.

• Cross train and develop knowledge of Human Resources functions across the HR divisions.

• Provide a dedicated and effective HR advisory service to senior leaders, managers and employees that covers absence, conduct and capability, grievances, organizational change, performance management and all other employee-relations matters

• Hold responsibility for managing and coordinating own ER case load, providing expert guidance to management to resolve complex ER issues and to assist in the overall engagement, morale, and productivity of their teams.

• Responding to and evaluating employee relations issues with a high level of customer focus and sensitivity, consistent with best practice guidelines; to recommend a course of action; to utilize case management data to identify trends, patterns and prepare regular and ad hoc reports of findings and recommendations.

• Support and assist multiple HR teams – Recruitment, Benefits, Learning and Development, Payroll and Career Engagement, to deliver business goals.

• Providing excellent day to day HR operational support to HR Business Partners and colleagues in the business; managing assigned projects, and day to day HR tasks in a timely and effective manner.

• Assist with system updates and improvements for enhanced HR operations.

• Recommend strategies to enhance HR operations/processes across the multiple divisions.

• Support and lead on HR People initiatives.

• Participate in developing and implementing guidelines, policies, and procedures for all international regions.

• Maintain continuing professional development to sustain employment law knowledge and HR best practice.

• Any other appropriate duties where required.

Qualifications

• CIPD qualified (level 5 preferable)

• At least 5 years’ experience in a HR Generalist / Advisory role

• Extensive Employee Relations experience including managing end to end complex cases with minimal supervision

• Passion/strong interest in Human Resources field

Required Skills

• Deep understanding of Employment Law and associated legislation for UK

• Efficient HR administration and people management skills.

• Excellent record keeping skills.

• Fantastic knowledge of HR functions and best practices.

• Excellent written and verbal communication skills.

• Works comfortably under pressure and meets tight deadlines.

• Superb computer literacy with capability in email, MS Office and related HR software.

• Remarkable organisational and conflict management skills.

• Strong decision-making and problem-solving skills.

• Professional credibility and able to deal assertively and confidentially at all levels.

• Meticulous attention to detail.

• Ability to be proactive: foreseeing problems and providing solutions

• Ability to advise/coach both employees and managers

• Excellent presentation skills with the ability to represent HR’s initiatives

• Ability to foster strong relationships with management and employees

• Ability to take ownership of projects/assignments and follow through to completion

• Ability to create and guide in drafting HR documentation

• Self-starter - can work independently, detail oriented, organized with the ability to effectively handle multiple priorities and meet deadlines whilst remaining calm under pressure.

• Able to work flexible hours and interact effectively and efficiently at all levels to meet their needs whilst maintaining compliance with established company practices.

Preferred Qualifications/Skills:

• International employment law and associated legislation.

• Knowledge of Human Resources systems(AX/ICIMs/HR workflows)

• Previous experience in HR reporting skills/metrics

• Workplace mediation

Additional Information

• The estimated starting salary will be from £40,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.

• Equal Employment Opportunity

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Job Locations UK-Buckinghamshire -Milton Keynes | UK-South Yorkshire-Dodworth, Barnsley

Requisition ID 2024-16908

Compensation Structure Flat Base

Category Human Resources