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Presbyterian Villages of Michigan Dining Services Supervisor in Harbor Springs, Michigan

Overview

Provides supervision for all wait staff. Greets residents and guests at all meal times. Responsible for the front of the house operations.

Responsibilities

  1. Hires, train and provide coaching for all wait staff.

  2. Creates a monthly schedule and will be available to receive call offs and changes to the schedule.

  3. Greets residents and guests at lunch and dinner.

  4. Acts as the host during meal times.

  5. Resolves customer concerns and suggestions during meal service.

  6. Works alongside the leadership team for big events.

  7. Attends and participates in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.

  8. Plan menus that are varied, nutritionally balanced, and appetizing, taking advantage of foods in season and local

  9. Cook meals according to menus, special dietary or nutritional restrictions, or numbers of portions to be served following proper production techniques and sanitation standards

  10. Forecast staff, equipment, and supply requirements based on a master menu

  11. Direct activities of staff performing food service duties

  12. Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules, coaching or disciplinary action, and approving employee time

  13. Inspect equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation according to sanitation

  14. Compile and maintain records of meal census, menus, food use and

  15. Monitor menus and spending to ensure that meals are prepared

  16. Take inventory of supplies and

  17. Requisition food supplies, kitchen equipment, and appliances, based on estimates of future

  18. Resolve customer complaints regarding food service

  19. Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill

  20. Follow established policies and procedures including but not limited to:

  21. Presbyterian Villages policies and

  22. Safety policies and

  23. Federal, state and local

  24. All other duties as assigned

Qualifications

Education:

High School Graduate or General Education Degree (GED)

Experience:

One to two years related experience

Computer Skills

Must be able to operate a computer

Certificates & Licenses Other Requirements

Supervisory Experience preferred

Must be able to calculate simple mathematical equations Must be able to interpret menus and recipes

Must be available evenings and weekend

Job Locations US-MI-Harbor Springs

Job ID 2024-2278

Category Food Service/Dining

Shifts Various (Days, Afternoons, Midnights, Weekends)

Type Full Time (37.5 - 40 hrs hours per week)

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