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Manulife Investment Operation - Supervisor in Jakarta, Indonesia

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Investment Operation with the resources to solve critical problems for the future of our business, which is why we need you.

This position will play a critical role in providing operational support for investment activities, including trade processing, settlement, and reconciliation. The responsibilities will include monitoring and maintaining investment data integrity, collaborating with stakeholders, conducting audits of investment processes, and contributing to the evaluation of investment strategies.

What motivates you?

You obsess about customers, listen, engage and act for their benefit

You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

You thrive in teams, and enjoy getting things done together

You take ownership and build solutions, focusing on what matters

You do what is right, work with integrity and speak up

You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

University degree (S1 in either Business, Economics, Accounting or Financial Management)

Min. 3 years working experience in insurance related investments or in asset management companies.

Strong focus on either trade execution, operations, finance and/or data and analytics.

Passion for excellence and an eye for detail

Ability to drive process and reporting improvements and to thrive in a fast-paced environment, manage multiple priorities, and adapt to changing priorities, challenges, and deadlines

Strong analytical and problem-solving skills with meticulous attention to detail

Excellent communication and interpersonal skills, with the ability to effectively collaborate across teams and interact with stakeholders at all levels

Knowledge of and interest in Public Markets (Fixed Income and Equity) will be preferred.

A strong team player with excellent interpersonal, communications and analytical skills, who is keen to learn, support and contribute to the team’s mandate.

Self-starter with strong initiative, who is hands-on and comfortable to manage multiple tasks, confident to engage different stakeholders, and can work independently to deliver outcomes.

Good working knowledge with MS Office, in particular MS Excel is a must.

Wakil Manajer Investasi (WMI) license holder / exam passer or CFA Charterholder is a plus.

Nice to Haves:

Ability to build and manage relationships with the key internal stakeholders

On the job you will:

1. Operational Support

Provide operational support for investment activities, including trade processing, settlement, reconciliation and performance reporting

Monitor, manage, and maintain investment data integrity within various systems and databases ensuring accuracy and consistency across all platforms.

Assist in the implementation and optimization of investment systems and technologies

Generate and analyze performance reports, contributing to the evaluation of investment strategies and portfolios.

2. Collaboration and Execution

Collaborate with portfolio managers, traders, and other stakeholders to ensure timely and accurate execution of investment transactions, resolving any issues that may arise along the way

Conduct regular reviews and audits of investment processes to identify and rectify discrepancies or inefficiencies, implementing process enhancements as necessary to optimize operational efficience

Stay updated on industry regulations and best practices related to investment operations.

3. Individual Accountabilities:

Fund performance – achieve optimal returns vs the benchmarks.

Compliance – stay current with changing regulations and policies.

Reporting – ensure accuracy and timeliness.

4. Key Shared Accountabilities:

Fund management strategy – follow the investment mandates, alignment of individual portfolios with broader investment objectives and strategies.

Risk and Regulatory review – ensure no investments are made outside the approved names based on risk and regulatory review, risk assessment and risk mitigation are integrated into investment decisions, adherence to risk guidelines and regulatory compliance.

Project Management – ensure a good collaboration with global, regional and local team to make the project successfully implemented, changes are adapted well within the team and relevant parties.

Investment Operation on reporting and monitoring; assisting in client interactions by providing information and addressing inquiries and concerns.

Our commitment to you

Our mission; to be a part of making Decisions Easier and Lives Better

A leadership team dedicated to your growth and success

A bold ambition and set of goals to be a leader in driving transformation in our industry

Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

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