+-----------------------------------------------------------------------+ | Performs a variety of customer service and clerical support functions | | in a busy health department. Incumbent must be able to multi-task and | | work efficiently in a fast paced environment be proficient with | | computers and a variety of software programs, appropriately handle | | customer service issues and manage customer demands. | | | | *M-F work schedule==13 paid holidays==Excellent benefit | | package* | | | | *All Coastal Health District, County Health Department | | employees are deemed essential employees in the event of an | | emergency. As such, you may be called on to participate in an event | | not limited to but including, staffing a shelter, a Specimen Point of | | Collection Site (SPOC) and/or Point of Dispensing site (POD). When | | you are called on to participate, you are expected and it will be a | | part of your job requirement to participate, whether the emergency | | occurs during or outside regular work hours.* | | Pay Grade: F | | | | Click HERE for Video | | | | Who we are.We protect lives.The Georgia Department of Public | | Health is the lead agency entrusted by the people of Georgia to | | proudly protect lives and promote healthy lifestyles in diverse | | communities statewide. We are committed to preventing disease, | | injury, and disability; promoting health and well-being; and | | preparing the State of Georgia for responding to disasters. | | | | *What we offer.*As a member of the Georgia Department of Public | | Health team, you will join a passionate group of individuals who are | | dedicated to making an impact. No matter your role, you will | | individually contribute to protecting the lives of all Georgians | | while receiving a wide range of benefits, so you can: | | | | - Make a Professional Impact- Build your career where it | | matters and protect lives in the community where you live, work, | | and play | | - Work witha Dynamic and Diverse Team- Collaborative and | | inclusive way of working where employees share ideas and leverage | | collective strengths | | - Achieve Career Longevity- Countless opportunities for | | continuous learning/development that support a long-term career | | - Take Part in a Hands-on Working Culture- Unique culture of | | active engagement and problem-solving, no matter your role | | - Feel Pride in Where you Work- Be part of making an impact in | | public health alongside dedicated people just like you | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | Job Responsibilities: | +-----------------------------------------------------------------------+ | 1. Provides helpful, efficient, customer service to each client in a | | respectful and compassionate manne | | 2. Interviews clients to obtain information according to program | | policies/procedures and provides confidentiality at all times | | 3. Enters data quickly, accurately and efficiently with minimal | | errors. | | 4. Processes client's needs and requests according to policy | | 5. Schedules appointments according to procedures | | 6. Initiates, maintains and updates client charts in accordance with | | clinic needs. | | 7. Attends staff meetings and training necessary to perform job | | effectively. | | 8. Provides other customer service and clerical support duties to | | clinic as necessary | +-----------------------------------------------------------------------+ | Minimum Qualifications: | +-----------------------------------------------------------------------+ | High school diploma or GED AND Six months of experience handling | | customer's questions, complaints and/or providing information. | | Preferred Qualifications: | | Previous experience working with WIC program or Public Health. One or | | more years of experience in a clerical or office assistant role in a | | medical office/clinic. Able to work in a fast paced environment and | | have strong computer skills including Microsoft Office and basic data | | entry. | +-----------------------------------------------------------------------+ | Additional Information: | +-----------------------------------------------------------------------+ | For more information on the State of Georgia Benefits visit | | http://team.georgia.gov/ | | | | Benefits for Full Time Eligible Employees | | | | 13 Paid Holidays | | Generous Leave Package | | Employees Retirement System | | Health Insurance | | Dental Insurance | | Vision Insurance | | Health Care Spending Account | | Dependent Care Spending Account | | Life Insurance | | ADandD Insurance | | Disability Insurance | | Legal Insurance | | Long-Term Care Insurance | | Specified Illness | | Deferred Compensation (401K and 457 Plans) | | | | Additional Perks | | A supportive and rewarding work environment | | Physical Activity Breaks | | Employee Assistance Program | | | | To learn more about the Coastal Health District visit | | -[ht